Privacy Policy
Last updated: April 2026 Platform: 10cricbetting.org Operator: 10CRIC, licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-202509027-FI1)
This page explains what personal data we collect, why we collect it, how it’s protected, and what rights you have as a user in India.
What Data We Collect
Data you provide directly:
- Full name, date of birth, nationality
- Email address, phone number, residential address
- Government-issued ID (Aadhaar, PAN card, passport, voter ID) for KYC verification
- Bank account details, UPI ID, payment card information for deposits and withdrawals
- Any information shared in customer support conversations
Data collected automatically:
- IP address, device type, operating system, browser
- Pages visited, time spent on site, betting history
- Cookies and session data (see Cookies section below)
Why We Collect It
| Data type | Purpose |
|---|---|
| Identity and contact details | Account creation, identity verification, age verification |
| Financial data | Processing deposits and withdrawals, fraud prevention |
| KYC documents | Regulatory compliance, anti-money laundering requirements |
| Technical and usage data | Platform security, fraud detection, service improvement |
| Communication records | Customer support, dispute resolution |
We don’t collect data arbitrarily. Every data point has a defined operational purpose.
We do not sell your personal data to third parties for marketing purposes.
Legal Basis for Processing
We process your data on the following grounds:
- Contract performance: Processing is necessary to deliver the services you’ve signed up for - account management, transactions, betting access.
- Legal obligation: Anti-money laundering regulations and licensing requirements mandate certain data collection and retention.
- Legitimate interest: Security monitoring, fraud prevention, platform analytics.
- Consent: Marketing communications and non-essential cookies. You can withdraw consent at any time.
Third Parties We Share Data With
We share data only where operationally necessary:
- Payment processors - to handle deposits and withdrawals securely
- Identity verification providers - for KYC and regulatory compliance
- Regulatory authorities - when required by law
- Technology partners - platform infrastructure, analytics, security (bound by data processing agreements)
- Customer support tools - to manage support interactions
All third parties handling your data are contractually required to maintain equivalent data protection standards.
Cookies
We use four categories of cookies:
Essential cookies - required for basic site functionality. Login sessions, security features. Cannot be disabled without breaking core platform features.
Performance cookies - anonymous data on how users interact with the site. Used to identify technical issues and improve the platform.
Functionality cookies - remember your preferences (language, display settings) across sessions.
Advertising cookies - used to measure marketing effectiveness. Non-essential. Can be managed through your browser settings or our cookie preference centre.
To manage cookies: most browsers allow you to view, block or delete cookies through Settings - Privacy. Blocking essential cookies will affect platform functionality.
Data Security
- 256-bit SSL encryption on all data transmitted between your device and our servers
- Firewalls and intrusion detection systems on server infrastructure
- Access controls limiting data access to authorised personnel only
- Regular security audits and vulnerability assessments
- Staff data protection training and confidentiality agreements
- Data minimisation principle - we only collect what’s necessary
Your role in security:
- Use a strong, unique password for your account
- Enable two-factor authentication (in account security settings)
- Never share login credentials
- Avoid accessing your account on public Wi-Fi networks
- Keep your device operating system and browser updated
Data Retention
We retain your data for as long as your account is active and for a defined period afterward:
- Financial transaction records: retained for several years per anti-money laundering and tax regulations
- KYC documents: retained to satisfy ongoing compliance requirements
- Account data: retained while account is active, plus a reasonable period after closure
- Support communications: retained for dispute resolution purposes
Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to you as an individual.
Your Rights
As a user, you have the following rights regarding your personal data:
Right to access - request a copy of the data we hold about you and how it’s being used.
Right to rectification - correct inaccurate or incomplete information. Update contact details and personal information directly in account settings or via support.
Right to erasure - request deletion of your data. Note: certain data must be retained for legal and regulatory reasons and cannot be deleted on request.
Right to restrict processing - limit how specific data is used in certain circumstances.
Right to object - oppose specific types of processing, particularly marketing communications.
Right to data portability - receive your data in a structured, machine-readable format.
Right to withdraw consent - opt out of marketing communications at any time via account settings or by contacting support.
To exercise any of these rights, contact us via 24/7 live chat or email. We will respond within a reasonable timeframe. If you’re unsatisfied with our response, you have the right to escalate to the relevant data protection authority in your jurisdiction.
International Data Transfers
Your data may be processed and stored on servers outside India. When this occurs, we implement appropriate safeguards including standard contractual clauses and data processing agreements that require receiving parties to maintain equivalent data protection standards.
Minors
10cricbetting.org is strictly for users aged 18 and over. We do not knowingly collect data from minors. Age is verified during registration and as part of KYC.
If a minor has accessed the platform and provided personal data, contact us immediately. We will review and delete the data promptly.
Parents and guardians: use parental control tools to prevent access to online betting platforms.
Policy Updates
This privacy policy is reviewed and updated regularly. When significant changes are made, we notify users via email or prominent site announcements before changes take effect.
Check this page periodically. The “Last updated” date at the top shows when it was most recently revised.
Contact
For privacy-related questions, data access requests or concerns:
24/7 live chat - fastest response for account-specific queries Email support - for detailed requests requiring documentation
When contacting us about a data request, include: your registered email address, the nature of the request, and any relevant account details. This helps us process requests accurately and promptly.
Responsible gambling tools: responsible gambling - Account security settings: how to register - Terms and conditions: terms